CUSTOMER SERVICE

SHIPPING POLICY

Pure Nature CBD ships all orders through USPS anywhere in the United States. Shipping may vary after processing due to recipient location but ranges from three to five business days.  We ship by weight so heavier orders may apply an extra fee. The given shipping timelines are estimates and do not account for holidays, inclement weather, backorders, or general postal service performance issues. Payment, receipt, and tracking information are provided via email after orders are completed.

We do not fulfill International orders at this moment. 

RETURN POLICY

At Pure Nature CBD we are proud to provide affordable and premium cbd products. Customer satisfaction is very important to us. Customers may return original packaged products that are unopened, unused, or consumed within 30 days of delivery. 

 

If you receive a damaged product, the issue must be reported within 24 hours of delivery. Contact us by phone and please email us pictures of the damage upon arrival. This way we can document the photos to make any USPS shipping claims.  

We do not do exchanges.

Pure Nature CBD accepts the following forms of payment: Cash App. $PureNatureCBD